Sri Lankan Airlines Group Booking Terms and Conditions

Q: What is the minimum group size for Sri Lankan Airlines group booking?

A minimum of 10 passengers on the same Sri Lankan Airlines flight and itinerary is required for group booking. Some routes may accept 8–9 passengers at higher fares.

Q: How do I book Sri Lankan Airlines group flights?

Share route, dates and passenger count (10+) via airlinesgroupbooking.com or call +91 96547 45805. We send a Sri Lankan Airlines group fare quote valid 24–72 hours. Pay deposit to hold seats, then balance by the due date.

Complete terms for Sri Lankan Airlines group flight booking — international routes from India | Minimum 10+ passengers | Booked via Airlines Group Booking / FareHawker

These Sri Lankan Airlines Group Booking Terms and Conditions govern every group flight reservation (10 or more passengers) on Sri Lankan Airlines made through Airlines Group Booking (airlinesgroupbooking.com) and FareHawker Travel Jockey LLP — whether you book on international sectors from India (Delhi–Dubai, Mumbai–London, Delhi–Singapore, USA, Europe and beyond). We arrange negotiated Sri Lankan Airlines group fares for corporates, wedding groups, schools, sports teams, travel agents and MICE organisers. By requesting your Sri Lankan Airlines group quote, confirming a booking or making payment, you accept these terms along with our general group booking terms. Please read them carefully before proceeding.

1. Who do these terms apply to?

These terms apply to all customers — individuals, corporates, travel agents, schools, sports teams, wedding groups and MICE organisers — who book Sri Lankan Airlines group air tickets through FareHawker / Airlines Group Booking. FareHawker acts as your booking intermediary and group desk partner; the contract of carriage (your actual Sri Lankan Airlines flight ticket) is between you and Sri Lankan Airlines. These terms work alongside our Privacy Policy, Payment Options and general airline group booking terms. If there is a conflict between Sri Lankan Airlines's published group policy and these terms, the airline's group booking policy takes priority for flight-related matters.

2. Group size — Sri Lankan Airlines

A Sri Lankan Airlines group booking requires a minimum of 10 passengers travelling on the same Sri Lankan Airlines flight number(s), date(s) and itinerary (origin to destination). Some routes may accept smaller groups (8–9 passengers) at higher fares — we confirm eligibility in your quote. Maximum group size depends on seat availability and Sri Lankan Airlines policy — large groups (50–200+ passengers) may require split bookings or multiple flight numbers. Infants (under 2 years) are usually counted separately and may not always count toward the minimum group size; children and adults typically do. For Sri Lankan Airlines sector-wise group booking minimums, contact our Group Desk at +91 96547 45805.

3. Booking and quotes

To initiate your Sri Lankan Airlines group booking: share your origin, destination, travel dates (onward and return if applicable), passenger count (adults, children, infants) and any special requirements via our group booking form, email or phone. We send a customised Sri Lankan Airlines group fare quote — typically valid for 24 to 72 hours unless stated otherwise. The quoted fare is not guaranteed or locked until we receive your deposit or full payment as per the payment schedule. You must provide accurate traveller names exactly as they appear on government-issued ID (Aadhaar, passport, etc.); incorrect names may incur Sri Lankan Airlines correction fees or denied boarding. Quotes include applicable taxes and surcharges only when explicitly mentioned. For corporate and MICE Sri Lankan Airlines group travel, we can negotiate extended quote validity, flexible name finalisation windows and custom payment milestones — discuss with your dedicated account manager.

4. Payment

Sri Lankan Airlines group bookings follow a deposit + balance structure unless full upfront payment is required by the airline. The deposit (typically 20–50% of total fare, as specified in your quote) must be paid by the due date to hold seats on Sri Lankan Airlines. The remaining balance is due on or before the date stated in your booking confirmation — usually 21 to 45 days before departure for international Sri Lankan Airlines groups. Accepted methods include credit/debit cards, net banking, UPI and bank transfer as listed on our Payment Options page. All amounts are quoted in INR (Indian Rupees) unless otherwise agreed. Late or missed payments may result in automatic cancellation of the Sri Lankan Airlines seat block without refund of the deposit. FareHawker does not use client funds for any purpose other than your confirmed booking after your written approval. GST and airline-imposed fuel surcharges apply as per the quote breakdown.

5. Cancellation and refunds

Cancellation rules for Sri Lankan Airlines group bookings are governed by the airline and fare type booked — group fares are often partially or fully non-refundable. If you cancel, we will apply Sri Lankan Airlines's cancellation charges plus any FareHawker service fee disclosed at booking. Refunds (where permitted) are processed only after we receive the amount from the airline, which may take 4 to 12 weeks. Deposits on non-refundable Sri Lankan Airlines group fares are generally not refundable. Partial cancellations (reducing group size below the minimum) may void the group fare and reprice remaining passengers at individual ticket rates. No-show passengers forfeit their ticket value unless Sri Lankan Airlines permits otherwise. We strongly recommend confirming cancellation terms in your quote before payment. For urgent cancellation requests, call +91 96547 45 805 immediately.

6. Name or date changes

Most Sri Lankan Airlines group bookings allow name finalisation (submitting final passenger names) closer to departure — often 7 to 21 days before travel for domestic and 14 to 30 days for international, depending on Sri Lankan Airlines policy. Name corrections after finalisation may attract fees (typically ₹1,500–₹5,000+ per passenger on domestic; higher on international). Date changes and route changes on Sri Lankan Airlines are subject to seat availability, airline approval and fare difference; not all group fares permit changes. Spelling corrections (minor) are often free if requested before the name finalisation deadline. Send all change requests in writing to groupdesk@farehawker.com or through your account manager; we confirm feasibility and cost before processing. Free name changes apply only where explicitly stated in your quote and as per Sri Lankan Airlines policy.

7. Baggage and seats

Checked and cabin baggage allowances for Sri Lankan Airlines group bookings follow the airline's policy for the fare class booked — group bookings do not automatically include extra baggage unless specified in your quote. Typical Sri Lankan Airlines international allowance varies by route (often 23–30 kg checked + cabin bag as per fare class). Extra baggage can usually be pre-purchased at discounted group rates; request this at booking. Seat allocation on Sri Lankan Airlines is at airline discretion; we can request adjacent or block seating where permitted but cannot guarantee specific rows or seats. Web check-in opens per Sri Lankan Airlines schedule (usually 48 hours to 24 hours before departure). For wheelchair, medical or meal requests, inform us at least 48–72 hours before departure.

8. Documents and visas (international flights)

Every international Sri Lankan Airlines group traveller must carry a valid passport (minimum 6 months validity beyond return date, for most destinations). Visa requirements depend on nationality and destination — e.g. UAE visa on arrival/e-visa for Indian passport holders, UK Standard Visitor visa, US B1/B2 visa, Schengen visa for Europe. FareHawker can provide general travel document guidance but does not guarantee visa approval or entry at destination. It is your responsibility to ensure all passengers hold correct documents before travel on Sri Lankan Airlines. Passengers denied boarding or entry due to invalid or missing documents are not eligible for refund from the airline or FareHawker.

9. Contact us

For questions about your Sri Lankan Airlines group booking, these terms, quotes or changes: call +91 96547 45 805, +91 84484 64434, or +91 8447663434 (available 24/7 for group enquiries). Email: groupdesk@farehawker.com or support@farehawker.com. Visit our Contact Us page or Customer Service section for additional support channels. We aim to respond to all Sri Lankan Airlines group booking queries within 24–48 hours on working days; urgent seat blocks and payment deadlines are prioritised.

10. General

These Sri Lankan Airlines group booking terms are governed by the laws of India. Airlines Group Booking and FareHawker.com are operated by FareHawker Travel Jockey LLP, registered in India. We reserve the right to update these terms at any time; the version published on this page at the time of your booking enquiry applies to your transaction. If any provision is found unenforceable, the remaining terms continue in full effect. Disputes arising from Sri Lankan Airlines group bookings are subject to the exclusive jurisdiction of courts in India. Force majeure events (natural disasters, pandemics, government travel bans, airline strikes) may affect Sri Lankan Airlines flight operations — in such cases, airline policies on rebooking and refunds apply. By using our services, you confirm you have authority to book on behalf of all passengers in your Sri Lankan Airlines group.

Also see our general airline group booking terms for all carriers, or browse other airline-specific terms below.