What are airline group booking terms and conditions?

Airline group booking terms cover rules for bookings of 10+ passengers including group size, quote validity, deposit and balance payment, cancellation and refund policy, name changes, baggage, documents and contact details. These apply to all domestic and international airlines booked through Airlines Group Booking / FareHawker.

What is the minimum group size for airline group booking in India?

The minimum group size is 10 passengers on the same flight and itinerary for almost all domestic and international airlines. Some routes may accept smaller groups at higher fares.

What is the cancellation policy for group flight bookings?

Cancellation depends on airline and fare type. Group fares are often non-refundable. Deposits may not be refunded. Airline cancellation charges plus service fees apply. Refunds take 4 to 12 weeks after airline processing.

Can I change passenger names on a group booking?

Most group bookings allow name finalisation 7 to 30 days before departure. Changes after finalisation may incur fees. Send requests to groupdesk@farehawker.com.

What payment methods are accepted for group bookings?

Credit/debit cards, net banking, UPI and bank transfer. Group bookings use deposit plus balance — typically 20 to 50 percent deposit to hold seats.

What documents are needed for international group booking?

Valid passport for all passengers plus visa or entry permit as required by destination. Domestic flights require valid government photo ID.

How do I contact Airlines Group Booking for terms queries?

Call +91 96547 45805, +91 84484 64434 or +91 8447663434. Email groupdesk@farehawker.com or support@farehawker.com.

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Airline Group Booking Terms and Conditions

Q: How long is a group booking quote valid?

Group fare quotes are typically valid for 24 to 72 hours. Fares are not locked until deposit payment is received.

Complete terms for domestic and international airline group booking — IndiGo, Air India, SpiceJet, Vistara, Emirates, Qatar Airways & 100+ carriers | 10+ passengers

These Airline Group Booking Terms and Conditions govern every group flight reservation (10 or more passengers) made through Airlines Group Booking (airlinesgroupbooking.com) and FareHawker Travel Jockey LLP — whether you book on domestic routes within India (Delhi–Mumbai, Bangalore–Chennai, etc.) or international sectors (Delhi–Dubai, Mumbai–London, Delhi–Singapore, USA, and beyond). We arrange group fares across IndiGo, Air India, SpiceJet, Vistara, Akasa Air, Emirates, Qatar Airways and 100+ carriers. By requesting a quote, confirming a booking or making payment, you accept these terms. Please read them carefully before proceeding with your group flight booking.

1. Who do these terms apply to?

These terms apply to all customers — individuals, corporates, travel agents, schools, sports teams, wedding groups and MICE organisers — who book group air tickets through FareHawker / Airlines Group Booking for any domestic or international airline. FareHawker acts as your booking intermediary and group desk partner; the contract of carriage (your actual flight ticket) is between you and the operating airline. These terms work alongside our Privacy Policy, Payment Options and any airline-specific group terms linked at the bottom of this page. If there is a conflict between airline rules and these general terms, the airline's published group booking policy takes priority for flight-related matters.

2. Group size — all airlines

A group booking requires a minimum of 10 passengers travelling on the same flight number(s), date(s) and itinerary (origin to destination). This 10+ rule applies across virtually all airlines we work with — IndiGo, SpiceJet, Air India, Vistara, Air India Express, Akasa Air, Emirates, Etihad, Qatar Airways and others. Some carriers may accept smaller groups (8–9 passengers) on select routes at higher fares; we confirm eligibility in your quote. Maximum group size depends on seat availability and airline policy — large groups (50–200+ passengers) may require split bookings or multiple flight numbers. Infants (under 2 years) are usually counted separately and may not always count toward the minimum group size; children and adults typically do. For sector-wise group booking minimums, contact our Group Desk.

3. Booking and quotes

To initiate a group booking: share your origin, destination, travel dates (onward and return if applicable), passenger count (adults, children, infants) and any special requirements. We send a customised group fare quote — typically valid for 24 to 72 hours unless stated otherwise. The quoted fare is not guaranteed or locked until we receive your deposit or full payment as per the payment schedule. You must provide accurate traveller names exactly as they appear on government-issued ID (Aadhaar, passport, etc.); incorrect names may incur airline correction fees or denied boarding. Quotes include applicable taxes and surcharges only when explicitly mentioned. For corporate and MICE group travel, we can negotiate extended quote validity, flexible name finalisation windows and custom payment milestones — discuss with your dedicated account manager.

4. Payment

Group bookings follow a deposit + balance structure unless full upfront payment is required by the airline. The deposit (typically 20–50% of total fare, as specified in your quote) must be paid by the due date to hold seats. The remaining balance is due on or before the date stated in your booking confirmation — usually 14 to 30 days before departure for domestic groups and 21 to 45 days for international groups. Accepted methods include credit/debit cards, net banking, UPI and bank transfer as listed on our Payment Options page. All amounts are quoted in INR (Indian Rupees) unless otherwise agreed. Late or missed payments may result in automatic cancellation of the seat block without refund of the deposit. FareHawker does not use client funds for any purpose other than your confirmed booking after your written approval. GST and airline-imposed fuel surcharges apply as per the quote breakdown.

5. Cancellation and refunds

Cancellation rules are governed by the airline and fare type booked — group fares are often partially or fully non-refundable. If you cancel, we will apply the airline's cancellation charges plus any FareHawker service fee disclosed at booking. Refunds (where permitted) are processed only after we receive the amount from the airline, which may take 4 to 12 weeks. Deposits on non-refundable group fares are generally not refundable. Partial cancellations (reducing group size below the minimum) may void the group fare and reprice remaining passengers at individual ticket rates. No-show passengers forfeit their ticket value unless the airline permits otherwise. We strongly recommend confirming cancellation terms in your quote before payment. For urgent cancellation requests, call +91 96547 45 805 immediately.

6. Name or date changes

Most group bookings allow name finalisation (submitting final passenger names) closer to departure — often 7 to 21 days before travel, depending on the airline. Name corrections after finalisation may attract fees (typically ₹1,500–₹5,000+ per passenger on domestic; higher on international). Date changes and route changes are subject to seat availability, airline approval and fare difference; not all group fares permit changes. Spelling corrections (minor) are often free if requested before the name finalisation deadline. Send all change requests in writing to groupdesk@farehawker.com or through your account manager; we confirm feasibility and cost before processing. Free name changes apply only where explicitly stated in your quote and as per airline policy.

7. Baggage and seats

Checked and cabin baggage allowances follow the operating airline's policy for the fare class booked — group bookings do not automatically include extra baggage unless specified in your quote. Typical domestic allowance: 15–20 kg checked + 7 kg cabin. International allowance varies by airline and route (often 23–30 kg checked). Extra baggage can usually be pre-purchased at discounted group rates; request this at booking. Seat allocation is at airline discretion; we can request adjacent or block seating where permitted but cannot guarantee specific rows or seats. Web check-in opens per airline schedule (usually 48 hours to 24 hours before departure). For wheelchair, medical or meal requests, inform us at least 48–72 hours before departure.

8. Documents and visas (international flights)

Every international group traveller must carry a valid passport (minimum 6 months validity beyond return date, for most destinations). Visa requirements depend on nationality and destination — e.g. UAE visa on arrival/e-visa for Indian passport holders, UK Standard Visitor visa, US B1/B2 visa. FareHawker can provide general travel document guidance but does not guarantee visa approval or entry at destination. It is your responsibility to ensure all passengers hold correct documents before travel. Passengers denied boarding or entry due to invalid or missing documents are not eligible for refund from the airline or FareHawker. For domestic flights within India, valid government photo ID (Aadhaar, passport, driving licence, voter ID) is required as per airline and airport security rules.

9. Contact us

For questions about your group booking, these terms, quotes or changes: call +91 96547 45 805, +91 84484 64434, or +91 8447663434 (available 24/7 for group enquiries). Email: groupdesk@farehawker.com or support@farehawker.com. Visit our Contact Us page or Customer Service section for additional support channels. We aim to respond to all group booking queries within 24–48 hours on working days; urgent seat blocks and payment deadlines are prioritised.

10. General

These terms are governed by the laws of India. Airlines Group Booking and FareHawker.com are operated by FareHawker Travel Jockey LLP, registered in India. We reserve the right to update these terms at any time; the version published on this page at the time of your booking enquiry applies to your transaction. If any provision is found unenforceable, the remaining terms continue in full effect. Disputes arising from group bookings are subject to the exclusive jurisdiction of courts in India. Force majeure events (natural disasters, pandemics, government travel bans, airline strikes) may affect flight operations — in such cases, airline policies on rebooking and refunds apply. By using our services, you confirm you have authority to book on behalf of all passengers in your group.

For airline-specific group terms — including Zoom Air, TruJet Airlines, Jet Airways, Air India, AIX Connect, Air India Express, IndiaOne Air, Alliance Air, SpiceJet, Fly91 Airways and every other carrier we support — click any airline card below or use the links above.