Sriwijaya Airlines Group Booking Terms and Conditions

Q: What is the minimum group size for Sriwijaya Airlines group booking?

A minimum of 10 passengers on the same Sriwijaya Airlines flight and itinerary is required for group booking. Some routes may accept 8–9 passengers at higher fares.

Q: How do I book Sriwijaya Airlines group flights?

Share route, dates and passenger count (10+) via airlinesgroupbooking.com or call +91 96547 45805. We send a Sriwijaya Airlines group fare quote valid 24–72 hours. Pay deposit to hold seats, then balance by the due date.

Complete terms for Sriwijaya Airlines group flight booking — international routes from India | Minimum 10+ passengers | Booked via Airlines Group Booking / FareHawker

These Sriwijaya Airlines Group Booking Terms and Conditions govern every group flight reservation (10 or more passengers) on Sriwijaya Airlines made through Airlines Group Booking (airlinesgroupbooking.com) and FareHawker Travel Jockey LLP — whether you book on international sectors from India (Delhi–Dubai, Mumbai–London, Delhi–Singapore, USA, Europe and beyond). We arrange negotiated Sriwijaya Airlines group fares for corporates, wedding groups, schools, sports teams, travel agents and MICE organisers. By requesting your Sriwijaya Airlines group quote, confirming a booking or making payment, you accept these terms along with our general group booking terms. Please read them carefully before proceeding.

1. Who do these terms apply to?

These terms apply to all customers — individuals, corporates, travel agents, schools, sports teams, wedding groups and MICE organisers — who book Sriwijaya Airlines group air tickets through FareHawker / Airlines Group Booking. FareHawker acts as your booking intermediary and group desk partner; the contract of carriage (your actual Sriwijaya Airlines flight ticket) is between you and Sriwijaya Airlines. These terms work alongside our Privacy Policy, Payment Options and general airline group booking terms. If there is a conflict between Sriwijaya Airlines's published group policy and these terms, the airline's group booking policy takes priority for flight-related matters.

2. Group size — Sriwijaya Airlines

A Sriwijaya Airlines group booking requires a minimum of 10 passengers travelling on the same Sriwijaya Airlines flight number(s), date(s) and itinerary (origin to destination). Some routes may accept smaller groups (8–9 passengers) at higher fares — we confirm eligibility in your quote. Maximum group size depends on seat availability and Sriwijaya Airlines policy — large groups (50–200+ passengers) may require split bookings or multiple flight numbers. Infants (under 2 years) are usually counted separately and may not always count toward the minimum group size; children and adults typically do. For Sriwijaya Airlines sector-wise group booking minimums, contact our Group Desk at +91 96547 45805.

3. Booking and quotes

To initiate your Sriwijaya Airlines group booking: share your origin, destination, travel dates (onward and return if applicable), passenger count (adults, children, infants) and any special requirements via our group booking form, email or phone. We send a customised Sriwijaya Airlines group fare quote — typically valid for 24 to 72 hours unless stated otherwise. The quoted fare is not guaranteed or locked until we receive your deposit or full payment as per the payment schedule. You must provide accurate traveller names exactly as they appear on government-issued ID (Aadhaar, passport, etc.); incorrect names may incur Sriwijaya Airlines correction fees or denied boarding. Quotes include applicable taxes and surcharges only when explicitly mentioned. For corporate and MICE Sriwijaya Airlines group travel, we can negotiate extended quote validity, flexible name finalisation windows and custom payment milestones — discuss with your dedicated account manager.

4. Payment

Sriwijaya Airlines group bookings follow a deposit + balance structure unless full upfront payment is required by the airline. The deposit (typically 20–50% of total fare, as specified in your quote) must be paid by the due date to hold seats on Sriwijaya Airlines. The remaining balance is due on or before the date stated in your booking confirmation — usually 21 to 45 days before departure for international Sriwijaya Airlines groups. Accepted methods include credit/debit cards, net banking, UPI and bank transfer as listed on our Payment Options page. All amounts are quoted in INR (Indian Rupees) unless otherwise agreed. Late or missed payments may result in automatic cancellation of the Sriwijaya Airlines seat block without refund of the deposit. FareHawker does not use client funds for any purpose other than your confirmed booking after your written approval. GST and airline-imposed fuel surcharges apply as per the quote breakdown.

5. Cancellation and refunds

Cancellation rules for Sriwijaya Airlines group bookings are governed by the airline and fare type booked — group fares are often partially or fully non-refundable. If you cancel, we will apply Sriwijaya Airlines's cancellation charges plus any FareHawker service fee disclosed at booking. Refunds (where permitted) are processed only after we receive the amount from the airline, which may take 4 to 12 weeks. Deposits on non-refundable Sriwijaya Airlines group fares are generally not refundable. Partial cancellations (reducing group size below the minimum) may void the group fare and reprice remaining passengers at individual ticket rates. No-show passengers forfeit their ticket value unless Sriwijaya Airlines permits otherwise. We strongly recommend confirming cancellation terms in your quote before payment. For urgent cancellation requests, call +91 96547 45 805 immediately.

6. Name or date changes

Most Sriwijaya Airlines group bookings allow name finalisation (submitting final passenger names) closer to departure — often 7 to 21 days before travel for domestic and 14 to 30 days for international, depending on Sriwijaya Airlines policy. Name corrections after finalisation may attract fees (typically ₹1,500–₹5,000+ per passenger on domestic; higher on international). Date changes and route changes on Sriwijaya Airlines are subject to seat availability, airline approval and fare difference; not all group fares permit changes. Spelling corrections (minor) are often free if requested before the name finalisation deadline. Send all change requests in writing to groupdesk@farehawker.com or through your account manager; we confirm feasibility and cost before processing. Free name changes apply only where explicitly stated in your quote and as per Sriwijaya Airlines policy.

7. Baggage and seats

Checked and cabin baggage allowances for Sriwijaya Airlines group bookings follow the airline's policy for the fare class booked — group bookings do not automatically include extra baggage unless specified in your quote. Typical Sriwijaya Airlines international allowance varies by route (often 23–30 kg checked + cabin bag as per fare class). Extra baggage can usually be pre-purchased at discounted group rates; request this at booking. Seat allocation on Sriwijaya Airlines is at airline discretion; we can request adjacent or block seating where permitted but cannot guarantee specific rows or seats. Web check-in opens per Sriwijaya Airlines schedule (usually 48 hours to 24 hours before departure). For wheelchair, medical or meal requests, inform us at least 48–72 hours before departure.

8. Documents and visas (international flights)

Every international Sriwijaya Airlines group traveller must carry a valid passport (minimum 6 months validity beyond return date, for most destinations). Visa requirements depend on nationality and destination — e.g. UAE visa on arrival/e-visa for Indian passport holders, UK Standard Visitor visa, US B1/B2 visa, Schengen visa for Europe. FareHawker can provide general travel document guidance but does not guarantee visa approval or entry at destination. It is your responsibility to ensure all passengers hold correct documents before travel on Sriwijaya Airlines. Passengers denied boarding or entry due to invalid or missing documents are not eligible for refund from the airline or FareHawker.

9. Contact us

For questions about your Sriwijaya Airlines group booking, these terms, quotes or changes: call +91 96547 45 805, +91 84484 64434, or +91 8447663434 (available 24/7 for group enquiries). Email: groupdesk@farehawker.com or support@farehawker.com. Visit our Contact Us page or Customer Service section for additional support channels. We aim to respond to all Sriwijaya Airlines group booking queries within 24–48 hours on working days; urgent seat blocks and payment deadlines are prioritised.

10. General

These Sriwijaya Airlines group booking terms are governed by the laws of India. Airlines Group Booking and FareHawker.com are operated by FareHawker Travel Jockey LLP, registered in India. We reserve the right to update these terms at any time; the version published on this page at the time of your booking enquiry applies to your transaction. If any provision is found unenforceable, the remaining terms continue in full effect. Disputes arising from Sriwijaya Airlines group bookings are subject to the exclusive jurisdiction of courts in India. Force majeure events (natural disasters, pandemics, government travel bans, airline strikes) may affect Sriwijaya Airlines flight operations — in such cases, airline policies on rebooking and refunds apply. By using our services, you confirm you have authority to book on behalf of all passengers in your Sriwijaya Airlines group.

Also see our general airline group booking terms for all carriers, or browse other airline-specific terms below.