About Aeroflot Airlines group booking customer service
This page is the Airlines Group Booking support desk for organisers booking or managing Aeroflot Airlines group flights — usually 10 or more passengers on the same itinerary. Whether you are arranging a corporate trip, wedding travel, school tour, sports movement or pilgrimage on Aeroflot Airlines, this desk helps with quotes, payments, name updates, changes and travel-day questions.
We act as one point of contact for your Aeroflot Airlines group file, so you do not have to chase the airline call centre for every update. If you already have a booking reference (PNR), keep it ready when you call or write to us. For carrier background see the Aeroflot Airlines airline page.
What we can help with on Aeroflot Airlines
Use this page when you need practical help on an active or upcoming Aeroflot Airlines group booking. Common requests include:
- New Aeroflot Airlines group quotes — origin, destination, dates and passenger count
- Seat holds and deposits — how much to pay now and when the balance is due on Aeroflot Airlines
- Name list updates — add, remove or correct passenger names before the Aeroflot Airlines cut-off
- Date or flight changes — check availability and fare difference before confirming
- Cancellations and refunds — guided by Aeroflot Airlines group fare rules on your booking
- GST invoices — company billing for corporate and MICE groups
- Special assistance — wheelchair, meals, seating and similar requests on Aeroflot Airlines
- Travel-day issues — urgent help close to departure (please call)
How the support process works
- Contact us — call, WhatsApp, email or use the form with your Aeroflot Airlines PNR and issue type.
- We review the booking — our team checks the group file, Aeroflot Airlines rules and current options.
- We confirm next steps — you receive clear instructions on payment, documents or changes needed.
- We update Aeroflot Airlines — once you approve, we process the request and share written confirmation.
For a brand-new Aeroflot Airlines booking with no PNR yet, start with our group booking page or call the primary desk. Related terms: Aeroflot Airlines group T&C. Office channels: Contact Us.
Information to keep ready
Having these details ready makes Aeroflot Airlines support faster:
- Booking reference / Aeroflot Airlines group PNR
- Lead passenger or organiser name
- Travel date and sector (from–to cities)
- Number of adults, children and infants
- What you need: quote, name change, cancellation, invoice, assistance, etc.
- Best callback number and email
Response times and desks
| Desk | Best for | Contact |
|---|---|---|
| Primary support | Aeroflot Airlines quotes, general group help, name and date updates | +91 96547 45805 |
| Corporate / MICE | Company travel, events, GST billing, bulk Aeroflot Airlines movements | +91 84484 64434 |
| International | Overseas Aeroflot Airlines sectors, multi-city groups, passport-related booking support | +91 7827694613 |
| Written requests, documents, complaint follow-up | support@farehawker.com |
Phone support runs 24 hours. Form and email replies are usually sent within one business day. If your Aeroflot Airlines flight is the same day or next day, please call rather than waiting on email.
Changes, cancellations and complaints
Aeroflot Airlines group fares follow airline rules. Some name changes are free within a window; others may need a fare difference or fee. Date changes and cancellations depend on the fare type and how close you are to departure.
When you request a change or cancellation, we explain what Aeroflot Airlines allows on your booking before anything is confirmed. For complaints, select Complaint in the form or email support with your PNR, route and a short summary of the issue. Related terms are on our Aeroflot Airlines Group T&C page.
Payments and invoices
Most Aeroflot Airlines group bookings need a deposit to hold seats, with the balance due before tickets are issued. If you need help with payment methods or an invoice, tell us in your message or see payment options and finance & payment.
Special assistance
If anyone in your Aeroflot Airlines group needs a wheelchair, special meal or seating support, share the request as early as possible with passenger names. Our desk coordinates with Aeroflot Airlines. More guidance is on special assistance.
Who this page is for
This Aeroflot Airlines customer service page is for organisers managing group air travel on Aeroflot Airlines — companies, wedding hosts, schools, sports teams, tour operators and community groups. It is not the official Aeroflot Airlines public call centre for single tickets.
Need helpline numbers? Visit Aeroflot Airlines contact number. Carrier overview: Aeroflot Airlines. All airlines: airlines list.