About Fly Dubai group booking customer service
This page is the Airlines Group Booking support desk for organisers booking or managing Fly Dubai group flights — usually 10 or more passengers on the same itinerary. Whether you are arranging a corporate trip, wedding travel, school tour, sports movement or pilgrimage on Fly Dubai, this desk helps with quotes, payments, name updates, changes and travel-day questions.
We act as one point of contact for your Fly Dubai group file, so you do not have to chase the airline call centre for every update. If you already have a booking reference (PNR), keep it ready when you call or write to us. For carrier background see the Fly Dubai airline page.
What we can help with on Fly Dubai
Use this page when you need practical help on an active or upcoming Fly Dubai group booking. Common requests include:
- New Fly Dubai group quotes — origin, destination, dates and passenger count
- Seat holds and deposits — how much to pay now and when the balance is due on Fly Dubai
- Name list updates — add, remove or correct passenger names before the Fly Dubai cut-off
- Date or flight changes — check availability and fare difference before confirming
- Cancellations and refunds — guided by Fly Dubai group fare rules on your booking
- GST invoices — company billing for corporate and MICE groups
- Special assistance — wheelchair, meals, seating and similar requests on Fly Dubai
- Travel-day issues — urgent help close to departure (please call)
How the support process works
- Contact us — call, WhatsApp, email or use the form with your Fly Dubai PNR and issue type.
- We review the booking — our team checks the group file, Fly Dubai rules and current options.
- We confirm next steps — you receive clear instructions on payment, documents or changes needed.
- We update Fly Dubai — once you approve, we process the request and share written confirmation.
For a brand-new Fly Dubai booking with no PNR yet, start with our group booking page or call the primary desk. Related terms: Fly Dubai group T&C. Office channels: Contact Us.
Information to keep ready
Having these details ready makes Fly Dubai support faster:
- Booking reference / Fly Dubai group PNR
- Lead passenger or organiser name
- Travel date and sector (from–to cities)
- Number of adults, children and infants
- What you need: quote, name change, cancellation, invoice, assistance, etc.
- Best callback number and email
Response times and desks
| Desk | Best for | Contact |
|---|---|---|
| Primary support | Fly Dubai quotes, general group help, name and date updates | +91 96547 45805 |
| Corporate / MICE | Company travel, events, GST billing, bulk Fly Dubai movements | +91 84484 64434 |
| International | Overseas Fly Dubai sectors, multi-city groups, passport-related booking support | +91 7827694613 |
| Written requests, documents, complaint follow-up | support@farehawker.com |
Phone support runs 24 hours. Form and email replies are usually sent within one business day. If your Fly Dubai flight is the same day or next day, please call rather than waiting on email.
Changes, cancellations and complaints
Fly Dubai group fares follow airline rules. Some name changes are free within a window; others may need a fare difference or fee. Date changes and cancellations depend on the fare type and how close you are to departure.
When you request a change or cancellation, we explain what Fly Dubai allows on your booking before anything is confirmed. For complaints, select Complaint in the form or email support with your PNR, route and a short summary of the issue. Related terms are on our Fly Dubai Group T&C page.
Payments and invoices
Most Fly Dubai group bookings need a deposit to hold seats, with the balance due before tickets are issued. If you need help with payment methods or an invoice, tell us in your message or see payment options and finance & payment.
Special assistance
If anyone in your Fly Dubai group needs a wheelchair, special meal or seating support, share the request as early as possible with passenger names. Our desk coordinates with Fly Dubai. More guidance is on special assistance.
Who this page is for
This Fly Dubai customer service page is for organisers managing group air travel on Fly Dubai — companies, wedding hosts, schools, sports teams, tour operators and community groups. It is not the official Fly Dubai public call centre for single tickets.
Need helpline numbers? Visit Fly Dubai contact number. Carrier overview: Fly Dubai. All airlines: airlines list.